The People Behind the Response

Meet the Team

Licensed, insured, and trained specifically for water damage restoration and mold remediation.

Derek Hollis — Owner & Lead Technician

Started in general contracting before getting certified in water damage restoration after the 2019 Arkansas River flood; still runs point on major losses himself and trains every new technician personally.

Casey Marlow — Client Care Coordinator

Answers incoming calls, walks callers through what happens next, and gets a technician dispatched fast; usually the first voice you’ll hear.

Trevor Nash — Lead Restoration Technician

IICRC-trained in water damage restoration and applied structural drying; leads the crew on most extraction and drying jobs.

Donna Prater — Office Manager & Insurance Coordinator

Handles documentation, photos, and paperwork for insurance claims so homeowners aren’t managing that on top of everything else.