When you request emergency help, contact us, or apply for a job, we collect information you voluntarily provide — name, phone, email, property address, and details about your damage or insurance claim. We also collect standard technical information through normal website analytics.
We use the information you provide to dispatch a technician, respond to your inquiry, provide estimates, and, when you ask us to, coordinate documentation with your insurance company. We do not sell your personal information to third parties.
We may share information with service providers who help us operate our business (such as dispatch or call-tracking software) and, when you request it, with your insurance company or adjuster to support a claim.
We take reasonable steps to protect the information you provide, but no method of transmission over the internet is completely secure.
Contact us any time to ask what information we have on file, request corrections, or ask that it be deleted.
Questions about this policy? Reach out through our contact page.
Last updated: 2026-07-28